| osTicket is
a lightweight feature packed support
ticket tool written mainly using PHP
scripting language. osTicket
seamlessly integrates all tickets
created via email and web-based form
with a simple web interface. Easily
manage, organize and archive all
your support requests. Your clients
will also be able to view tickets
status and history online.
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Advertisements...
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osTicket Basic Features:
- Supports aliases with Perl
gateway
- Supports pop3 login with
optional crontab.
- Uses Perl gateway, PHP
backend, and MySQL database
- Handles unlimited emails
- Admin/Supporter/User panels
- Email Intervals to prevent
autoresponder loops
- Max Allowed to limit maximum
tickets user can have opened
- Filters to remove messages in
replies
- Accept attachments and limit
size
Administration Features:
- Completely delete tickets from
database
- Create categories
(departments)
- Create Representatives
(Supporters)
- Define groups
- Edit or disable response
messages
- Email alerts compatible with
pagers
- and much more...
Supporter Features:
- View only tickets in
departments you have access to
- Can not delete tickets
User Features:
- Login with email and any
ticket # assigned to you
- View all tickets sent from
that email
- and much more...
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osTicket
Example |
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osTicket Web Hosting -
Only $0.95!
ULTRAsurge.com makes osTicket
web hosting easy and is proven by the
thousands of clients that choose
ULTRAsurge.com to host their
osTicket website. The
following is included in all osTicket web
hosting packages:
- Cheapest osTicket web hosting price
in the industry
- Free installation
- 100's of free quality features
included a no extra cost. A few
examples are in the left column of
this page.
- Flawless uptime
- Fast technical support (under 10
minutes)
For detailed package information go
to:
osTicket Web Hosting
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